Industry
Hospitality and tourism internal communications
Training and updates for hotel, restaurant and tourism teams that change often and speak many languages.
Hospitality and tourism internal communications: how people hear.
Hospitality staff turn over often and work across shifts. A library of short videos and audio makes training consistent and quick.
We design for busy back-of-house areas and phones.
Typical uses
- Brand and service standards
- Seasonal onboarding
- Safety and hygiene routines
- Messages from general managers
What is specific to the sector.
- TurnoverTraining that new staff can complete in a short time.
- StandardsShow service style, not only list it.
- SeasonalRefresher packs before peaks.
- LanguagesHospitality teams are often multilingual.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
Can you film in a working hotel?
Yes, around operations and with guest privacy in mind.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- IndustryHotel and resort internal communicationsTraining and updates for hotel teams across departments: front desk, housekeeping, food and beverage and management.
- ServiceCustomer service training videoTraining video that shows good service in real situations: the greeting, the hard call and the recovery.
- MomentPeak season onboarding videoFast onboarding for seasonal and temporary staff: what to know in the first hour, the first day and the first week.
- LanguageSpanishSpanish voice over and video for internal teams across Spain, Latin America and the United States, with the right accent chosen for each audience.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project