Industry
Fashion, beauty and luxury internal communications
Audio and video for brands where style, service and storytelling are the product: boutiques, counters and head office.
Fashion, beauty and luxury internal communications: how people hear.
Luxury brands depend on staff who embody the brand. Training on tone, product and service has to feel as considered as the products.
We apply your brand guidelines with a careful, quiet touch.
Typical uses
- Product knowledge for boutique teams
- Service standards and clienteling
- Collection launches briefed to staff
- Messages from creative leadership
What is specific to the sector.
- BrandLook and voice that feel like the house.
- ProductDetail on materials and craft, supplied by you.
- ServiceShow how to welcome a client.
- LanguagesGlobal teams in many markets.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
Can you work with creative directors?
Yes, with respect for their approval process and timelines.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- ServiceRetail store training videoShort training videos for store teams: the till, the shop floor, the new range and the customer in front of you.
- ServiceCustomer service training videoTraining video that shows good service in real situations: the greeting, the hard call and the recovery.
- MomentInternal product launch videoBrief employees on a new product before customers see it, so everyone can explain it and nobody learns it from a press release.
- LanguageFrenchFrench voice over and video for internal teams in France, Belgium, Switzerland, Canada and Africa, with the regional register matched to the audience.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project