Industry
Franchise and multi-location brand internal communications
Consistent standards across many locations: briefings, training and updates that every owner and manager receives alike.
Franchise and multi-location brand internal communications: how people hear.
Franchises succeed when every location delivers the same experience. A central library makes standards easy to find and follow.
We build it as short modules that can be updated centrally.
Typical uses
- Operations and brand standard modules
- New owner onboarding
- Campaign briefings
- Regional leader messages
What is specific to the sector.
- LibraryOne place for all standards.
- ConsistencySame wording, same visuals, each location.
- LocalNotes for local rules kept separate.
- UpdatesOne change reaches every location.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
How do you handle local differences?
A core module stays the same. Local variations are added as separate short pieces.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- ServiceFranchise training videoTraining video that helps every franchise location run the same way: operations, service and brand standards, in one library.
- ServiceRetail store training videoShort training videos for store teams: the till, the shop floor, the new range and the customer in front of you.
- ServiceSOP videoStandard operating procedures shown as short, narrated video, so a task is done the same way every time.
- LanguageSpanishSpanish voice over and video for internal teams across Spain, Latin America and the United States, with the right accent chosen for each audience.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project